Shipping & Returns

Shipping Policy:

When you place an order, we will ship your product within 1-3 BUSINESS DAYS on receiving clear payment. We will also provide a tracking number for every purchase. We ship our products by Expedited Shipping (1-5 Business days) by FedEx, USPS, USPS or OnTrac Shipping, Home Delivery to ensure best service.  In the unlikely event if the item is sold out or on backorder, we will refund your money after deducting PayPal reversal fee).

We offer professional brands such as Metagenics, Pure Encapsulations, Designs for Health, Integrative Therapeutics and Seroyal (Genestra, Pharmax, UNDA, Douglas Laboratories).

BRANDS: Metagenics, Pure Encapsulations, Designs for Health, Integrative Therapeutics and Seroyal (Genestra, Pharmax, UNDA, Douglas Laboratories, Wobenzyme). 

Orders that are $75 and up are eligible for free expedited shipping.

Brands can be mixed and matched in the same order provided each brand order is $50 and more!

All products have a fixed rate of $9.99 per order for expedited shipping cost.

We do not ship to PO BOX address. FedEx, UPS, UPS and OnTrac does not deliver parcels to PO Box address.

Returns Policy:

Free Returns. You may return the wrong product, unopened items within 7 days of delivery for a full refund. Product should be in the same condition that was received. We'll also pay the return shipping costs if the return is a result of our error or in an unlikely event if this item is sold out or is on backorder we will refund 100% of your money). 

We do not accept returns unless the product you received is not the product you have ordered.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).